“INKT” means INKT PTY LIMITED

“Client” means any person or organisation that engages with INKT with an order to have Goods produced.

“Goods” means any Goods provided to the Client by INKT or procured by INKT for the Client and includes printing proofs (both conceptual and final), and any printed material or artwork.

“Business Partner” means the nominated partners that INKT has engaged with to produce the Goods.

“Estimate” means a written estimate that has been supplied to the Client for the cost of the goods.

INKT or INKT PTY LIMITED is a Print Consultancy company located in Wembley, Perth, WA, 6014 ACN: 669 999 115

The INKT vision is to provide an exceptional client experience and reliable service that takes the onus away from the Client, so they can concentrate on the success of your own business. INKT will bring innovative and premium solutions to the table, for a high-quality product ready to hit the market and help your brand stand out.

Offering turnkey solutions to clients across ANZ, being the first port of call and the go-to team for all print related products across a multitude of markets.

INKT will use their experience and expertise and manage the clients entire print project from concept idea, product development, through to the completion and delivery of the project. INKT are also able to offer other Print Management solutions including Print Procurement and Warehousing to ensure the Client is aware and on top of all required replenishments and inventory.

INKT will engage with reputable Business Partners to produce the Clients Goods in a timely manner and with high-quality of standards. These Business Partners will be awarded orders at INKT discretions. The Business Partners will be awarded based on their technical or manufacturing capabilities, production lead-times and or project specific credentials.

ESTIMATES AND ORDERING

INKT may, if requested by the Client provide a written estimate for work required for a specific project. The Estimate will be emailed to the Client to be reviewed and will outline all the required instructions of the specific project to fulfil the order.

Once the order has been submitted to the Business Partner, its considered to be final and no changes or additions can be made. Any additions will be placed as a separate order and shipped separately.

INKT will only commence with an order once the Estimate has been accepted by written approval from the Client and payment has been made in full.

INKT will also require the written approval of artwork proofs before an order can proceed to print, it is only then that a delivery date will be given is in writing. Any delays to either payment or artwork approvals may extend any specific delivery dates.

Any variations and changes to the Estimate may change the price and may also extend the delivery date. It is the Client’s obligation to ensure that all the information in the Quotation is correct before approving.

All Estimates are valid and may be accepted within 30 days from the date that the Estimate was received by the Client.

A 10% plus or minus on ordered quantity may be delivered unless otherwise specified.

INKT may not accept an approved Estimate from the Client after a 30-day period.

INKT reserves the right to correct any error in the Quotations whether technical or otherwise and the Client will be notified in writing of any changes.

INKT encourage the client to test any new materials in their own environment, prior to order placement.

An approved Estimate received by INKT from the client will constitute acceptance of these terms and conditions.

PRICE AND PAYMENT METHODS

All prices and amounts given are in Australian Dollars, unless otherwise noted and subject to the Goods and Service Tax that will be charged and itemised in an invoice provided to the Client prior to payment.

Accepted Estimates are to be paid in full and into a nominated bank account prior to the commencing of the order.

Once the funds have cleared then INKT will place the order with the Business Partner to commence the order.

Specific charges such as nationwide deliveries are to be confirmed in writing to the Client.

All other charges (e.g. artwork charges) are to be included in the Estimate as a separate line item and detailed on the Estimate.

Payments to be made by Bank Transfer and Switch as indicated on the invoice.

Switch Payment will incur an interest charge per payment made through the scheme.

COPYWRITE OWNERSHIP

The Client certify that they have the right to use the image(s) in their artwork files. DO NOT send any "one-of-kind" transparencies, prints or artwork. INKT will take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork.

Under these Terms and Conditions, the Client agree that they will NOT submit any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable.

The printing and/or production of the artwork you provide will not lead to any claims against or liabilities for us, our officers, employees, or Business Partners.

ARTWORK

INKT will run your order through a checklist with the Business Partner and if errors or any artwork discrepancies are found, INKT will liaise with the Business Partner and the Client separately to resolve these issues.

In some cases, the Client will be responsible for correcting any issues, and your order will be withheld from production until you complete the changes or notify us to proceed to print. This may extend the delivery date of your order. 

The Client is responsible for the accuracy of supplied artwork files to INKT and the INKT Business Partners file specifications. INKT will not be responsible for file related errors that may reduce the quality of the Clients job, nor does INKT accept responsibility for files that are not print ready.

Any additional translating, editing or programming needed to utilise Client supplied files (including, but not limited to, the artwork) will be charged at current rates.

Hard copies supplied by the Clients will not be used for colour reference or matching.

Whilst all care is taken, print colour may vary from print to reprint, stock to stock, front to back and job to job. Therefore, INKT accepts no responsibility for these colour variations in differentiating printing processes or stock.

The Client warrants that any artwork supplied for printing or production by us will not include anything offensive, obscene, defamatory, or unlawful. Contain viruses, corrupted data, malicious software, or other harmful components that could harm or modify our computer systems or data. Infringe upon the Intellectual Property rights of any other individual.

The printing and/or production of the artwork you provide will not lead to any claims against or liabilities for us, our directors, employees, or Business Partners.

LEAD-TIMES TIMES

Lead-times are dependent on the nominated Business Partner and INKT will work liaise with both parties on securing a delivery date prior at order placement.

The Client to advise INKT on specific project launch dates to ensure workable delivery dates.

Printing lead-time begins once INKT has placed with the Business Partner and your print-ready files have been uploaded to your order.

If hardcopies or printed samples are required, INKT will work with the Business Partner and will confirm in writing to the Client the availability of these hard copies.

OFFICE HOURS

INKT office hours are 9am – 5pm Monday to Friday.

INKT will be closed on Saturdays, Sundays, and all major Western Australian public holidays. However, please feel free to contact me out of these hours with any issues.

OTHER

INKT and their Business Partners don’t have any affiliation with the war in Russia and Ukraine.

DELIVERY

INKT will arrange with the Business Partner to deliver or INKT to deliver the Goods to the Clients premises or an agreed location.

The delivery of Goods will take place once the Client takes possession of their Goods at an agreed location.

The Client to make all necessary arrangements to take delivery of the Goods once the Goods have been sent out for delivery. If the Client is unable to take delivery, then INKT shall be entitled to charge a fee for redelivery.

INKT shall not be liable for any loss or damage whatsoever due to failure by INKT to deliver the Goods (or any of them) promptly or at all, where due to circumstances beyond the control of INKT.

Cost to delivery to be paid for by the Client.

In the event of issues with delivery, INKT will work with Business Partner and or the nominated Courier service and will provide updates to the Client.

Any Goods despatched interstate are subject to external influences and INKT will assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.

INKT is not responsible for delays due to improperly prepared files.

Pick-up orders will be held for 30 days at our facility. After 30 days, we will recycle your order.

As INKT are closed on Saturdays, Sundays and major public holidays. these days are not considered when calculating printing turnaround time. In addition, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery dates.

PRIVACY

INKT is bound by the Privacy Act 1988 (Cth) and takes steps to ensure that all personal information obtained in connection with the Client will be appropriately collected, stored, used, disclosed and transferred in accordance with the Privacy Act 1988.

The Client must comply with the Privacy Act 1988 in connection with any personal information supplied to the Client by INKT in connection with these terms and conditions.

INTELLECTUAL PROPERTY

You acknowledge and agree that INKT will not be held responsible for any infringement of third-party intellectual property (e.g. designs, copyright, patents, or trademarks) related to the artwork you provide. In addition to other clauses in these Trading Terms, you agree to indemnify us against any claims of infringement or unauthorized use of such intellectual property arising from the artwork you provide.

PERIOD OF AGREEMENT AND HOW TO TERMINATE THE AGREEMENT

The Client agrees that an order which has been accepted by INKT may not be cancelled by the client, except with the prior written agreement of INKT and on such terms and conditions as INKT may require.

RETURNING GOODS

The Client shall inspect the Goods on delivery and within 7 days of delivery notify INKT with full details in writing of any alleged defects, shortages, damage or non-compliance with the specifications in the Quotation.

If the Client does not notify INKT as required above, the Client is deemed to have accepted the Goods.

Where any defects, shortages, claim for damage or non-compliance with the specifications in the Quotation is accepted, INKT may, in its discretion, replace the defective or missing Goods or re-supply the services.

INKT will not accept Goods for return that have been altered in any way or have been used.

The Client must pay all freight charges associated with the return of the Goods unless INKT reasonably agrees that the defects, shortages, damage or non-compliance referred to the above clause is due to the fault or omission of INKT.

HOW COMPLAINTS ARE RESOLVED

INKT stands behind the quality of its products and services. If you are not satisfied with your purchase, please contact us by phone on +61 434 840 420 or send an email with an explanation of the compilate within 7 days from the date you receive your order. We will work with you to resolve the issue in a timely manner.

FORCE MAJEURE

We will not be held responsible for any inability to fulfil or delay in carrying out any obligation if the cause is beyond our reasonable control. This includes factors such as adverse weather conditions, strikes, material shortages, supplier failures, accidents, power outages, equipment breakdowns, or import/export restrictions.